007bet Privacy Policy

007bet operates as an online gaming and entertainment platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. As a regulated gaming operator, 007bet is required by PAGCOR and Philippine law to collect and process certain personal data from registered players for identity verification, regulatory compliance, fraud prevention, and the provision of gaming services.

This Policy applies to all personal data collected through the Platform, including data collected during account registration, identity verification (KYC), deposits and withdrawals, gameplay, customer support interactions, and marketing communications. It also applies to data collected through cookies and similar tracking technologies when you browse the 007bet website.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which are incorporated by reference.

For the purposes of the Philippine Data Privacy Act of 2012, 007bet is the personal information controller responsible for your personal data collected through the Platform. 007bet determines the purposes and means of processing your personal data and is accountable for ensuring that such processing is carried out in accordance with applicable data protection law.

007bet has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection legislation. You may contact our DPO through the contact details provided in Section 15 of this Policy.

007bet collects the following categories of personal data from players:

Identity & Registration Data:

• Full legal name as it appears on government-issued identification
• Date of birth and age verification information
• Gender (optional)
• Nationality and country of residence
• Government-issued ID number (passport, SSS, PhilHealth, UMID, driver's license)

Contact Data:

• Email address
• Philippine mobile number
• Residential address (barangay, city/municipality, province)

Financial Data:

• GCash or Maya account number (masked)
• Bank account details for bank transfer transactions (masked)
• Debit card details (masked; full card numbers are never stored)
• Transaction history: deposits, withdrawals, and bonus credits

Gaming Activity Data:

• Game session logs, wager amounts, game outcomes, and win/loss records
• Bonus usage and wagering requirement progress
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status)

Technical & Device Data:

• IP address and approximate geolocation (country/region level)
• Device type, operating system, and browser type
• Session timestamps and login history
• Cookie identifiers and similar tracking data (see Section 8)

Communications Data:

• Records of live chat, email, and support ticket interactions
• Marketing communication preferences and opt-in/opt-out records

007bet collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or update your account profile.
• Automatically — through cookies, web beacons, and similar tracking technologies when you browse or use the Platform (see Section 8).
• From third-party verification providers — identity verification and KYC service providers may share verification results with us as part of our compliance obligations.
• From payment processors — GCash, Maya, and banking partners may share transaction confirmation data with us to reconcile deposits and withdrawals.
• From PAGCOR and regulatory authorities — we may receive information from PAGCOR or other competent authorities in connection with regulatory compliance, player protection, or investigation of suspected illegal activity.

007bet uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your 007bet player account.
• Identity verification (KYC): To verify your identity and age (21+) in compliance with PAGCOR regulations and Philippine AML law.
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver bonuses and promotions.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Platform.
• Regulatory compliance: To meet our obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA), and other applicable Philippine law.
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer support: To respond to your enquiries, complaints, and support requests.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have opted in to receive such communications. You may opt out at any time.
• Platform improvement: To analyse usage patterns and improve the functionality, performance, and user experience of the Platform.
• Legal proceedings: To establish, exercise, or defend legal claims where necessary.

007bet processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing is necessary to perform our contract with you (the Terms & Conditions) — including account management, game provision, and payment processing.
• Legal obligation: Processing is required to comply with our legal obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act, the Data Privacy Act, and other applicable Philippine law.
• Legitimate interests: Processing is necessary for our legitimate interests in operating a secure, fair, and commercially viable gaming platform — including fraud prevention, security monitoring, and platform analytics — provided such interests are not overridden by your rights and interests.
• Consent: For marketing communications and non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

007bet does not sell your personal data. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:

• KYC and identity verification providers: Third-party providers who assist us in verifying your identity and age in compliance with PAGCOR requirements.
• Payment processors: GCash, Maya, and banking partners who process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations.
• Game content providers: Third-party game studios and live dealer providers whose games are available on the Platform. Game session data may be shared with providers for technical and fairness audit purposes.
• IT and cloud service providers: Hosting, database, and security service providers who process data on our behalf under strict data processing agreements.
• PAGCOR and regulatory authorities: We are required by law to share certain player data with PAGCOR and other competent Philippine authorities upon request or as required by our licensing conditions.
• Law enforcement: Where required by a valid court order, subpoena, or other legal process under Philippine law.
• Anti-money laundering authorities: The Anti-Money Laundering Council (AMLC) and related bodies where we are required to file suspicious transaction reports or comply with AML investigations.

All third-party service providers who process personal data on behalf of 007bet are required to enter into data processing agreements that obligate them to process such data only on our instructions and in accordance with applicable data protection law.

007bet uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. Cookies are small text files stored on your device when you visit the 007bet website.

We use the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without impairing Platform functionality.
• Functional cookies: Remember your preferences such as language settings, game lobby layout, and responsible gaming tool configurations.
• Analytics cookies: Help us understand how players use the Platform — which pages are visited most, where players encounter errors, and how navigation flows work. This data is aggregated and anonymised where possible.
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to log in and use the Platform. For marketing and analytics cookies, you may withdraw consent at any time through the cookie preference centre accessible in the Platform footer.

007bet retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

• Active account data: Retained for the duration of your account and for a minimum of 5 years after account closure, in accordance with PAGCOR record-keeping requirements and Philippine AML law.
• KYC and identity documents: Retained for a minimum of 5 years after the end of the business relationship, as required by the Anti-Money Laundering Act.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction.
• Support communications: Retained for 3 years from the date of the interaction.
• Marketing data: Retained until you withdraw consent or for a maximum of 2 years from your last interaction with a marketing communication, whichever is earlier.
• Technical logs: Retained for 12 months on a rolling basis, unless required for longer retention in connection with a security incident or legal proceeding.

After the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.

007bet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• TLS 1.3 encryption for all data in transit between your device and our servers
• AES-256 encryption for sensitive data stored at rest
• Multi-factor authentication (MFA) for all internal staff access to systems containing personal data
• Role-based access controls limiting data access to authorised personnel on a need-to-know basis
• Regular penetration testing and vulnerability assessments by independent security firms
• 24/7 security monitoring and intrusion detection systems
• Secure data centres with physical access controls
• Regular staff training on data protection and information security

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 007bet will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay where required by law.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 007bet:

• Right to be informed: The right to be informed of how your personal data is being collected and processed — which this Policy fulfils.
• Right of access: The right to request a copy of the personal data 007bet holds about you, along with information about how it is being processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations under PAGCOR regulations and Philippine AML law.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer via live chat or email (see Section 15). We will respond to all verified data subject requests within 30 calendar days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reasons for it.

We may need to verify your identity before processing a data subject request to ensure that personal data is not disclosed to an unauthorised person.

The 007bet Platform is strictly intended for persons aged 21 years and above in accordance with Philippine gambling regulations. 007bet does not knowingly collect personal data from persons under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the personal data, and report the matter to PAGCOR as required by our licensing conditions.

If you are a parent or guardian and believe that a minor has registered an account on the 007bet Platform, please contact us immediately via live chat so that we can take appropriate action.

The 007bet Platform may contain links to third-party websites or services, such as game provider information pages or payment processor portals. This Privacy Policy applies only to the 007bet Platform and does not cover the privacy practices of any third-party websites or services.

007bet is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party websites you visit before providing any personal data to them.

007bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify registered players by posting a prominent notice on the Platform and, where practicable, by sending a notification to your registered email address or mobile number.

The revised Policy will take effect from the date it is posted on the Platform. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy. We recommend that you review this page periodically to stay informed of how 007bet protects your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 007bet processes your personal data, please contact our Data Protection Officer through the following channels:

• Live Chat: Available 24/7 directly through the 007bet Platform — the fastest way to reach us.
• Email: privacy@007bet.one

If you are not satisfied with our response to a data protection concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.